OZDRAW

Delete Your OZDRAW Online Rewards Account

Request Account Deletion

To request deletion of your OZDRAW online rewards account and associated personal data, please contact our support team.

Delete Your OZDRAW Account

Users may request deletion of their OZDRAW account and associated personal data by emailing:

[email protected]

Please use the email address registered to your OZDRAW account and include:

  • Your full registered name
  • Your registered email address or username
  • The subject line: OZDRAW Account Deletion Request

For security purposes, we may contact you to verify your identity before processing the request.

Once the request has been verified, we will delete the user’s account and personal data associated with the account, except for information that we are legally required or permitted to retain for regulatory, fraud prevention, dispute resolution, financial reporting or record-keeping purposes.

Data that may be deleted

Subject to verification and applicable legal requirements, the following may be deleted:

  • Account profile information
  • Login credentials
  • Contact information
  • Marketing preferences
  • Other personal data associated with the account

Data that may be retained

Certain records may be retained where required by law or reasonably necessary for:

  • Regulatory and licence compliance
  • Transaction and participation records
  • Fraud prevention and security
  • Tax, accounting and audit requirements
  • Dispute and complaint management

To request deletion, please contact: [email protected]

Deletion is not promised immediately. Identity verification and lawful retention requirements may apply before or after processing.